Privacy Policy

Effective Date: September 2025

Touchcore Solutions, Inc. (“we,” “our,” “us”) values your privacy and is committed to safeguarding your personal information in accordance with applicable laws, including the Philippines Data Privacy Act of 2012 and relevant international data protection standards.

This Privacy Policy explains how we collect, use, and protect the information you provide when you interact with our website.

1. Information We Collect

When you use our Contact Us forms, we may collect:

  • Name
    Email Address
    Phone Number
    Company Name (if provided)
    Message/Inquiry Details

We collect only the information necessary to respond to your inquiry and provide you with relevant updates about our products and services.

2. How We Use Your Information

We may use the information you provide to:

  • Respond to your questions or requests

  • Provide relevant information about our products, services, and solutions

  • Send occasional updates related to your expressed interests

  • Maintain records for administrative purposes

  • Comply with legal or regulatory obligations

3. Sharing of Information

We do not sell, rent, or trade your personal information.
We may share your information only in the following cases:

  • With your explicit consent

  • When required by law or government authorities

  • With trusted service providers who assist us in operating our website or delivering communications, bound by confidentiality obligations

4. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes stated in this policy, unless a longer retention period is required by law.

5. Data Security

We implement reasonable and appropriate physical, technical, and organizational measures to protect your information from unauthorized access, alteration, disclosure, or destruction.

6. Your Rights

Under the Philippines Data Privacy Act of 2012 and other applicable laws, you have the right to:

  • Access the personal data we hold about you

  • Request correction of any inaccurate or outdated information

  • Withdraw your consent to our processing of your information

  • Request deletion of your personal data, subject to legal or contractual restrictions

To exercise these rights, please contact us at dpo@touchcore.com.ph.

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these external websites.

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. Any updates will be posted on this page with a revised effective date.

9. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact:

Data Protection Officer
 Touchcore Solutions, Inc.
📧 dpo@touchcore.com.ph
🌐 www.touchcore.com.ph
📞 +63 917-153-6311