Our Services

Uptime Consultancy Services

Design. Optimize. Maintain Mission-Critical Resilience.

Institute Tier Certification & High-Availability Consulting 

Touchcore supports clients in achieving Uptime Institute Tier Certifications — from Design to Operational Sustainability — ensuring mission-critical infrastructure meets global standards for reliability and availability.​

Our Uptime Consultancy Services are tailored to help organizations design, upgrade, and maintain high-availability infrastructures aligned with best practices and global standards. Whether you’re targeting Tier Certification (Uptime Institute), improving system reliability, or reducing risk, our expert team provides strategic guidance from concept to operation.

What We Offer

  • Tier Level Assessment & Certification Support

      

    Gap analysis for Tier I–IV standards

      Design and operational alignment with Uptime Institute criteria

  • Infrastructure Audit & Risk Assessment

    Review of electrical, mechanical, and cooling systems

    Identification of single points of failure and operational risks

  • Redundancy & Resilience Planning

    Recommendations on N, N+1, 2N, and concurrent maintainability

    Future-proofing for scalability and business continuity

  • Operational Readiness & Best Practices

    Support for commissioning, testing, and maintenance planning

     Staff training, documentation, and SOP alignment

  • Third-Party Review & Project Advisory

     Independent review of designs and upgrades

    Ongoing consultancy during build, fit-out, or retrofit projects

Accredited Tier Design (ATD Certification)

Ensure your critical facility is designed not just to function—but to excel. Our uptime consultants bring real-world experience to help you meet your goals for reliability, compliance, and performance.

01

Design team is composed of

  • Uptime Authorized Tier Designers

  • Certified Data Center Professionals

02

Our service team comprises of

  • Factory-trained personnel. They are sent to STULZ factory in Hamburg, Germany for training

03

Advantage of Touchcore among other competitors

  • 1-Year Warranty with 2PM Visits

  • 24x7 Assistance and Services – Hotline

  • 2 to 4 hours response time within Metro Manila

  • Major and other spare parts are also available on hand in our Sampaloc and Mandaluyong warehouse

Get In Touch

Let’s Power Possibility — Together

At Touchcore Solutions Inc., we believe strong partnerships begin with a conversation. Whether you’re looking to strengthen your infrastructure, explore custom solutions, or simply learn more about how we help critical industries thrive — we’re here to listen, understand, and support your goals.

Contact Us